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Salon & Spa Customer Service Training for Receptionists Enhance the client experience at your salon or spa with our Salon & Spa Customer Service Training for Receptionists course. This self-paced program is designed to equip receptionists with the essential skills and knowledge needed to provide exceptional customer service, ensuring a welcoming and professional environment for all clients. Course Highlights: 1. Customer Service Fundamentals: Understand the core principles of excellent customer service and how to apply them in a salon or spa setting. 2. Communication Skills: Develop effective communication techniques to interact professionally with clients, handle inquiries, and manage appointments. 3. Client Relationship Management: Learn strategies for building and maintaining strong client relationships, including handling feedback and resolving complaints. 4. Front Desk Operations: Gain insights into the daily operations of a salon or spa front desk, including scheduling, billing, and inventory management. 5. Professional Etiquette: Master the art of professional etiquette, including dress code, phone manners, and client confidentiality. 6. Health and Safety Protocols: Understand the importance of maintaining a clean and safe environment for clients and staff, including hygiene and sanitation practices. Who Should Enroll: - Receptionists working in salons and spas - Aspiring receptionists looking to enter the beauty industry - Salon and spa owners aiming to enhance their front desk operations - Beauty professionals seeking to improve their customer service skills Why Choose Us: At Holistique Harmony Training, we are dedicated to providing high-quality education tailored to the unique needs of beauty professionals. Our expert instructors bring real-world experience and industry insights to help you succeed. Join us and take the first step towards delivering exceptional customer service in your salon or spa. Enroll now and transform your client interactions with our Salon & Spa Customer Service Training for Receptionists course!
You can also join this program via the mobile app. Go to the app